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Help Center

We want to help you make the most of Pop Vagas!

Discover here new features, learn how to use the platform, solve problems, send suggestions and much more.

If you still have any questions, contact us clicking here or sending an email to contact@popvagas.com.
🔍 Search in Help Center
Users
Creating a user account

Follow these steps to create your account on Pop Vagas:

  1. Go to the Pop Vagas homepage and click "Sign Up"
  2. Fill in your name, location (state and city), email, phone, and password
  3. Submit the form to create your account immediately
  4. Complete your profile information to increase visibility
  5. Start exploring jobs and connecting with professionals
Completing your profile

A complete profile increases your chances of being found by employers:

  1. Click on your profile picture or name in the left menu
  2. Select "Edit my profile" to access the editing page
  3. Upload a professional photo and write a compelling summary
  4. Add your work experience, education, and skills
  5. Include languages you speak and your interests
  6. Save your changes - your profile is automatically public
Managing account settings

Update your basic account information:

  1. Go to Settings from the main menu
  2. Click 'Edit settings' to modify your account information
  3. Update your username, name, birth year, and phone number
  4. Change your password if needed
  5. Save your changes to update your account
Jobs
Creating a job posting

Follow these steps to create and publish a job on Pop Vagas:

  1. Click "Create job" from the left menu
  2. Add photos to make your job posting more attractive
  3. Fill in the job title and description with requirements
  4. Set the payment amount, location (state and city)
  5. Choose employer type (individual or organization)
  6. Optionally add a test/exam for candidates
  7. Complete all required steps and click "Publish"
Applying to jobs

Here is how to apply for jobs that interest you:

  1. Browse jobs using search filters or categories
  2. Click on a job title to view full details
  3. Read the job description and requirements carefully
  4. Click "Apply" if you meet the qualifications
  5. Your profile information will be sent to the employer
  6. Track your application status in your dashboard
Managing your job postings

Edit, close, or delete your job postings as needed:

  1. Go to "My jobs" from the left menu
  2. Find the job you want to modify in your list
  3. Click the three dots menu next to the job
  4. Select "Edit" to modify job details
  5. Choose "Delete" to remove the job permanently
Organizations
Creating an organization profile

How to register your organization on Pop Vagas:

  1. Ensure you are a legal representative or have authorization
  2. Go to "Organizations" in the left menu
  3. Click "Create organization" to start
  4. Upload logo and photos for your organization
  5. Fill in legal data: corporate name, Company Tax ID, and organization type
  6. Add company name (trade name) and description
  7. Provide complete address and contact information
  8. Accept terms and click "Publish" to create your organization
Managing organization settings

How to manage your organization profile:

  1. Go to "Organizations" in the left menu
  2. Click on the organization you want to edit
  3. Click the three dots menu, then "Edit organization" to access editing page
  4. Update logo, photos, company information and description
  5. Modify legal data, contact details, and address as needed
  6. View all jobs posted under your organization
  7. Delete organization if no longer needed (this will also delete all related jobs)
Using organizations for job posting

How to post jobs under your organization name:

  1. Go to "Jobs" in the left menu and click "Create job"
  2. In the "Who is hiring?" section, select your organization instead of "Myself"
  3. Complete all job details and publish the posting
  4. The job will appear under your organization profile and show the organization logo
  5. Candidates will see your organization information when applying
Profile
Editing your profile information

How to edit your profile on Pop Vagas:

  1. Go to "Settings" in the left menu
  2. Click "Edit my profile" to access the editing page
  3. Update your personal information: name, email, phone, city
  4. Add your professional experience (past jobs)
  5. Include your education (degrees and courses)
  6. Add languages you speak and your interests
  7. Click "Save" to update your profile
Changing your profile picture

How to change your profile picture:

  1. Go to "Settings" in the left menu
  2. Click on your current profile picture at the top
  3. Select a new image from your device (JPG or PNG)
  4. Your new profile picture will appear immediately

You can also change it from the "Edit my profile" page

Managing notification preferences

How to configure your notification settings:

  1. Go to "Settings" in the left menu
  2. Click "Notifications" to access preferences
  3. Choose categories: Jobs, Applications, Messages, Articles, Tips
  4. Select delivery methods: Email, WhatsApp, Push notifications
  5. Click "Save" to apply your notification preferences
Deleting your account

How to permanently delete your Pop Vagas account:

  1. Go to "Settings" in the left menu
  2. Click "Edit settings" to access account options
  3. Scroll down to find the red "Delete account" button
  4. Read the warning about permanent data loss
  5. Click "Delete account" to confirm the permanent deletion

Warning: This action will delete all your jobs, organizations, applications and conversations permanently

Services
Creating a service offering

How to create and offer your services:

  1. Go to "Services" in the left menu
  2. Click "Create New Service" to start
  3. Upload photos that represent your service
  4. Write a clear, descriptive title for your service
  5. Set your pricing (starting from X per hour/day/week/month/service)
  6. Add detailed description of what you offer
  7. Select which regions you serve: whole country, specific states, or cities
  8. In the "Who is offering this service?" section, select yourself or your organization
  9. Publish your service and start receiving leads
Finding and hiring services

How to find and contact service providers:

  1. Browse the Services feed or use search filters
  2. Click on any service to view full details
  3. Review service description, pricing, and provider profile
  4. Click "Send message" to contact the service provider
  5. Discuss details, timeline, and final pricing through chat
  6. Arrange the service delivery outside the platform
Managing your services

How to manage your published services:

  1. Go to "Services" in the left menu to view all your offerings
  2. Click on any service to view it, then click "Edit service"
  3. Update photos, title, pricing, or description as needed
  4. Update region settings (whole country, specific states, or cities)
  5. Respond promptly to client inquiries through chat
  6. Delete services you no longer offer
Building your service reputation

Tips to attract more clients and build credibility:

  1. Complete your profile with relevant experience and skills
  2. Use high-quality photos that showcase your work
  3. Write detailed, clear service descriptions
  4. Set competitive and fair pricing
  5. Respond quickly to messages and inquiries
  6. Maintain professional communication at all times
Applications
Applying for jobs

How to apply for jobs on Pop Vagas:

  1. Browse jobs using search filters or categories
  2. Click on a job title to view full details
  3. Read the job description and requirements carefully
  4. Ensure your profile is complete and up-to-date
  5. Click the "Apply" button to submit your application
  6. If the job has a test, complete it to finish your application
  7. Wait for the employer to contact you directly
Tracking your applications

How to view your job applications:

  1. Go to "Applications" in the left menu
  2. View all jobs you have applied for with application date
  3. Click on any application to see details
  4. Use the "Send message" button to contact the employer
  5. Check if employers have contacted you through the chat
Managing applications as an employer

How to review candidates who applied to your jobs:

  1. Go to "My jobs" in the left menu
  2. Find the job posting you want to review
  3. Click "Applications" to see all candidates
  4. Click on each candidate to view their full application
  5. View candidate profile, test answers (if applicable), and contact info
  6. Use "Send message" to contact promising candidates
Messaging
Starting conversations

How to start conversations with other users:

  1. Visit the profile of the person you want to contact
  2. Click the "Send message" button
  3. You will be redirected to the chat page with that person
  4. Type your message in the text field at the bottom
  5. Click the send button (arrow icon) to send your message
  6. Continue the conversation in real-time
Managing your conversations

How to access and manage your conversations:

  1. Go to "Chats" in the left menu to see all conversations
  2. View your conversation list with the last message from each person
  3. See the date and time of the last message
  4. Click on any conversation to open the chat
Professional messaging etiquette

Best practices for professional communication:

  1. Use clear, concise language in your messages
  2. Be respectful and professional at all times
  3. Respond to messages in a timely manner
  4. Stay on topic and avoid spam or irrelevant content
Handling inappropriate messages

What to do if you receive inappropriate messages:

  1. Do not respond to inappropriate or offensive messages
  2. Take screenshots as evidence if needed
  3. Contact our support team through WhatsApp or email
  4. Provide details about the inappropriate behavior
  5. Our team will investigate and take appropriate action
  6. Continue using the platform safely and professionally
Exams and Tests
Creating and managing exams

How to create tests for your job postings:

  • Go to "My tests" in the left menu
  • Click "Create test" to start building your test
  • Add a test title (for your control only, not shown to candidates)
  • Add a description that candidates will see
  • Create questions with multiple choice or open text answers
  • Save your test and attach it to job postings when creating them
Taking exams as a candidate

How to complete tests when applying for jobs:

  1. When applying for a job with a test, you will be redirected to the test page
  2. Read the test description and instructions carefully
  3. Answer each question completely (multiple choice or text)
  4. Click "Submit test" to complete your application

Please note: Your application will only be completed after submitting the test

Viewing and managing exam results

How to view test answers from candidates:

  • Go to "My jobs" and select the job with the test
  • Click on "Applications" to see all candidates
  • Click on each application to view their test answers
  • Review answers to help with your selection process
  • Filter applications based on test responses
Editing existing exams

How to modify your existing tests:

  1. Go to My Tests in the left menu
  2. Find the test you want to edit in your list
  3. Click the three dots next to the test
  4. Select Edit from the dropdown menu
  5. Modify the test title, description, or questions as needed
  6. Save your changes to update the test
Exam best practices

Tips for creating effective tests:

  • Keep questions relevant to the job requirements
  • Use clear, simple language in questions
  • Mix multiple choice and open text questions for variety
  • Write a clear description explaining the test purpose
  • Test your exam yourself before attaching to jobs
  • Remember: tests help filter candidates, not eliminate them
Notifications
Setting up your notifications

How to configure your notification preferences:

  • Go to Settings from the left menu
  • Click on "Notifications" to access preferences
  • Choose notification categories: Jobs, Applications, Messages, Articles, Tips
  • Select delivery methods: Email, WhatsApp, Push notifications
  • Click Save to apply your preferences
Understanding notification types

The notification categories available on Pop Vagas:

  • Jobs: New job opportunities in your city (push and email)
  • Applications: When someone applies to your job posting
  • Messages: New chat messages from other users
  • Articles: New blog articles and career content
  • Tips: Career tips and platform updates
Enabling push notifications

How to enable push notifications for new jobs:

  • When you first visit Pop Vagas, you will see a notification permission prompt
  • Click Allow to receive push notifications about new jobs in your city
  • If you missed the prompt, enable manually in browser settings
  • Push notifications are sent when new jobs are posted in your city
  • You can disable push notifications in Settings → Notifications
Managing notification preferences

How to control your notification settings:

  • Go to Settings → Notifications to access all preferences
  • Toggle each category (Jobs, Applications, Messages, Articles, Tips)
  • Choose delivery methods for each category (Email, WhatsApp, Push)
  • Use unsubscribe links in emails for quick opt-out
  • Important notifications may still be sent for account security
Feed and Recommendations
Using job filters effectively

How to use filters to find relevant jobs:

  • Add keywords related to your skills or desired job titles
  • Select location types: Remote, Hybrid, or On-site
  • Choose specific state and city if you want location-based jobs
  • Use the reset button to clear all filters and see all jobs
Troubleshooting feed issues

If you're not seeing jobs in your feed:

  • Refresh the page to load the latest jobs
  • Check if your keywords are too specific
  • Try removing some keywords or location filters
  • Use the reset button to clear all filters
Networking and Connections
Messaging professionals

How to communicate with other professionals on the platform:

  • Search for professionals in the Professionals section
  • Visit their profiles to learn about their background
  • Click the message button on their profile to start a chat
  • Send professional and respectful messages
  • Access your conversations through the Chats menu
Finding people in your industry

How to find professionals in your area of interest:

  • Go to Professionals from the left menu
  • Use keywords to search for specific skills or expertise
  • Filter by location to find local professionals
  • Browse professional profiles and their services
Viewing organizations and their jobs

How to explore companies and their job opportunities:

  • Click on organization names in job listings to view their profile
  • Browse all jobs posted by that organization
  • Learn about the company culture and values
  • View contact information and location details
Writing effective professional messages

Tips for writing professional messages through the chat system:

  • Start with a professional and friendly greeting
  • Clearly state the purpose of your message
  • Be specific about your interests or needs
  • Keep messages concise and respectful
  • Include relevant details about your background if appropriate
  • End with a clear question or call to action
Increasing your profile visibility

Make your profile more discoverable in search results:

  • Complete all sections of your profile thoroughly
  • Add detailed skills and expertise information
  • Include relevant keywords in your profile description
  • Keep your profile information up to date
  • Add services if you offer professional services
Security and Privacy
Securing your account

Follow these essential steps to keep your account safe:

  • Create a strong, unique password for your account
  • Never share your login credentials with anyone
  • Regularly review your account activity and settings
  • Log out from shared or public computers
  • Report any suspicious activity immediately
Managing your password

How to reset your password if you forgot it:

  • Go to the login page and click "Forgot password"
  • Enter your email address to receive a reset link
  • Check your email and click the reset link
  • Create a new password with at least 8 characters
Understanding profile privacy

How your information is protected on the platform:

  • Your profile is automatically public and visible to all users
  • Email and phone are never shown on your public profile
  • Contact info is only shared with employers when you apply for jobs
  • You control what information to include in your profile
  • Be mindful of what you share in your profile description
Monitoring your account activity

How to check your account login history:

  • Go to Settings from the left menu
  • Click on "Account security" to access security settings
  • Review your login history with dates, IPs, and devices
  • Look for any unfamiliar locations or devices
  • Contact support if you notice suspicious activity
Understanding our data protection

How Pop Vagas protects your personal information:

  • Minimal data collection - we only ask for essential information
  • Progressive data sharing - contact info only shared when you apply
  • Zero data sales - we never sell your information to third parties
  • HTTPS connections for secure data transmission
  • Read our Privacy Policy for detailed information
Reporting security issues

Know how to report suspicious activity or security concerns:

  • Contact our support team through official channels
  • Provide detailed information about the security concern
  • Include screenshots or evidence when possible
  • Follow up on your report if needed
Account recovery and deletion

How to recover or delete your account:

  • If you forgot your password, use the password reset feature
  • Contact support through the Help page if you need assistance
  • For account deletion, go to Settings → Edit settings
  • Click "Delete my account" at the bottom of the page
  • Account deletion is permanent and data will be removed within 180 days
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